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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kaylee Phillips

Kaylee Phillips

November 12, 2024

5  out of  5
rating by Kaylee Phillips
"I've changed my review because I love the girls that work here. My negative experience has nothing to do with this set of staff but other individuals involved in inspection and offices outside of this one w/ state farm who did not provide me with what I asked for. The staff at this office are very friendly and are not the issue when it comes to insurance inspection and what is approved ultimately. I feel like complaining on here is like yelling at an extremely nice waitress for poorly cooked food."
We responded:
"We understand that the damage to your roof is below your deductible, which is why it is not covered under your policy. We appreciate your loyalty as a longstanding customer and your understanding of the deductible concept. Deductibles are designed to help manage the cost of insurance and allow policyholders to share in the financial responsibility of minor damages. Unfortunately, in cases where the cost of repairs falls below the deductible, the claim amount does not meet the threshold for coverage. We value your business and appreciate your trust in our services over the past 10 years. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you in any way we can. Thank you again for your feedback."
Profile photo of Robin Thomas

Robin Thomas

August 8, 2024

5  out of  5
rating by Robin Thomas
"I can't say enough about Stacie Jones and the outstanding service she provides. She truly goes above and beyond in every aspect of her work. Not only is she incredibly knowledgeable and responsive, but she also takes the time to understand your needs and find the best possible solutions. What really sets Stacie Jones apart, though, is her dedication to the community. She is deeply involved in local outreach, always looking for ways to give back and support those around her. Whether it's organizing events, volunteering, or supporting youth sports, she consistently shows her commitment to making our community a better place. If you're looking for an insurance agent who is not only professional and reliable but also genuinely cares about her clients and her community, Stacie Jones is the one to choose. Highly recommended!"
We responded:
"Dear Robin, Thank you so much for your thoughtful and kind words about our office! We're thrilled to hear how much you appreciate the exceptional service we strive to provide. Our team is dedicated to going above and beyond for our clients, and your recognition of our hard work and community involvement means the world to us."
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Shelly Cox

August 8, 2024

5  out of  5
rating by Shelly Cox
"Stacie Jones and her staff go above and beyond to help not only their clients and potential clients, but our community as a whole. We are blessed to have Stacie and her staff as part of our community."
We responded:
"Hi Shelly! Thanks so much for your kind words! We're really happy to be part of such a wonderful community and to help out wherever we can. If you ever need anything, don't hesitate to reach out. - Stacie Jones - State Farm Insurance Agent, Waycross, GA"
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Anthony Long

August 7, 2024

5  out of  5
rating by Anthony Long
"Mrs. Stacie is a great human that takes care of her people I know because I was a customer and she will go out her way to make sure her clients are good. Thank you ma'am for the time I was covered by you and all that you have done for us"
We responded:
"Thank you so much 😊 "
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Lisa Durrence

August 7, 2024

5  out of  5
rating by Lisa Durrence
"Stacie is all about her customers! She works hard to make sure her customer's needs are met. She is always available and eager to help! She is also a wonderful supporter of our community. I love how she gives back! I highly recommend Stacie Jones if you are looking for an insurance agent! Her staff is also top notch!!"
We responded:
"Lisa, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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jennifer wilson

August 7, 2024

5  out of  5
rating by jennifer wilson
"Very Friendly Staff and a good place to shop for insurance."
We responded:
"Thank you so much for your sweet review!! "
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Lorrie Oberry

June 25, 2024

5  out of  5
rating by Lorrie Oberry
"Rebecca was a pro and so nice and helpful. I understand nothing about insurance and had so many questions and then changes and she walked me through it all. Thank you Rebecca!!!!!"
We responded:
"Lorrie, I'm thrilled to hear you found Rebecca to be a pro in guiding you through your insurance questions and changes! I'm glad she could assist you with such care and expertise. We're here for any future insurance needs you may have. Thank you for choosing our office! - Stacie Jones - State Farm Insurance Agent, Waycross, GA"
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Ethan Cox

June 16, 2024

5  out of  5
rating by Ethan Cox
"I've gotten my insurance through Stacie for years and she has always taken care of me!"
We responded:
"Ethan, I'm thrilled to hear that you've been satisfied with the insurance services provided by our office for years! We're grateful for your loyalty and trust in our team. Thank you for choosing us to take care of your insurance needs. Stacie Jones - State Farm Insurance Agent, Waycross, GA"
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Anne Harkleroad

April 26, 2024

5  out of  5
rating by Anne Harkleroad
"Great agent. Very personable. Great memory. Excellent customer service. Also Rebecca Castro is very professional with a great attitude"
We responded:
"Anne, thank you for sharing your feedback about your experience with Rebecca Castro! We're delighted to hear that she provided you with excellent customer service and demonstrated professionalism with a great attitude. - Stacie Jones - State Farm Insurance Agent"
Profile photo of Rebecca Castro

Rebecca Castro

April 11, 2024

5  out of  5
rating by Rebecca Castro
"Stacie is not only incredibly kind and attentive but she is also extremely knowledgeable and helps you feel like you’re in good hands. Her dedication and contribution to the community speaks volumes as to the type of person and Agent she is."
We responded:
"Rebecca, thank you so much for your kind words! I'm truly grateful for your feedback and thrilled to hear about your positive experience. Ensuring that my clients feel supported and well-informed is always our priority, and I'm glad that we could provide you with attentive and knowledgeable service. It's important to me that you feel confident and reassured in your insurance decisions, and I'm honored to have been able to contribute to that feeling. Being involved in and contributing to the community is something that we're passionate about, and I appreciate your recognition of my dedication. I believe in giving back and making a positive impact wherever I can. If you ever need anything else or have any questions in the future, please don't hesitate to reach out."
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Carie Leigh

March 14, 2024

5  out of  5
rating by Carie Leigh
"Thankful for all Staci and her girls. They’re always courteous and always helpful when it comes to my insurance needs. I know I’m in good hands with Staci Jones and her wonderful team!"
We responded:
"Carie, thank you for your kind words! We're delighted to hear that you've had a positive experience with our team. We're here to help with all your insurance needs, and we appreciate your trust in us. If you ever have any questions or need assistance, please don't hesitate to reach out. - Stacie Jones - State Farm Insurance Agent, Waycross, GA"
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Carl Swagerty

March 6, 2024

1  out of  5
rating by Carl Swagerty
"My family was in Stacie Jones’s office in May 2022 to change the beneficiary and address on a life insurance policy. After obtaining a copy of the current policy details in February 2024 we discovered those documents from 2022 were never submitted to State Farm by Stacie Jones or anyone in her office. We are taking our business to a local State Farm office in Florida. I would not recommend doing business with this State Farm office in Waycross, GA. To respond to Stacie’s response to my post, I have a question for you, Stacie. Who in your office is friends with my sister-in-law, the beneficiary from 2022 that was never changed? Is it the former employee that is no longer with you? Or, is it you? I will let the Insurance and Safety Fire Commissioner’s office for the state of Georgia figure that one out. But I have a feeling that my relatives already know the answer to that question."
We responded:
"Thank you for your feedback as I stated on the phone we do have a copy of the form signed and we’re sorry it didn’t seem to be attached from a former employee I can not go back in time but the change was submitted when brought to my attention. "
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Forbes Hays

February 28, 2024

5  out of  5
rating by Forbes Hays
"Hello everyone Forbes Hays here. Stacie Jones State Farm will have to be looked at as one of the top "10" places to have as an insurance company over there in Waycross, Ga. So you would ask why? Because of the professionalism and knowledgeable staff that is by your side when things tend to go south. Being recognized as a client they will really look after you and make sure your investments are well taken care of. But the personal aspect of there business isn't with the insurance part of it. It's much, much more. They treat you like family and treat you as such too. The warmth feeling when you step into the door. To the care that they give when you need it the most. So with that being said I will give Stacey Jones State Farm of Waycross, Ga five stars (🌟 🌟 🌟 🌟 🌟) and all 10's across the board and 💯% For there over all above and beyond work that they put forth for there customers. Thanks Forbes"
We responded:
"Thank you for the kind words! We are glad to have you as part of our “farm”ily"
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Shannon Woodard

February 28, 2024

5  out of  5
rating by Shannon Woodard
"“Stacie took care of all our insurance needs and went above and beyond for our family. Stacie Looked for the best rates and took the time to personally sit down and go over everything. Best insurance agent by far! Honest and trustworthy, and is always there when you need her! Thank you Stacie! We appreciate your hard work! Highly recommend!” – The Woodards"
We responded:
"Thank you for the review Shannon we do our best to provide great customer service! We love having y’all as a customer "
Profile photo of Tabitha Hartley

Tabitha Hartley

February 27, 2024

5  out of  5
rating by Tabitha Hartley
"We been with Stacy and her business for many years now and we will not go with anyone else. Every month I call to make a payment or if I need something Stacy and her employees definitely get the job done I never have to wait nor have I ever heard excuses. It’s always done right then. I’m very blessed to have met such amazing caring people like Stacy and staff. If you’re searching for low rates and people who listen to your needs this is the place to go. Hands down the absolute best. And can we talk about a staff and owner that are alway finding was to give back to the community and our kids. Stacy and her crew have an absolute heart of gold."
We responded:
"Tabitha, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Messena Magdaleno

January 7, 2024

5  out of  5
rating by Messena Magdaleno
"Stacie and her team truly care about their customers and the community! You can trust they will always have your best interests in mind and trust is so important when it comes to your insurance needs."
We responded:
"Messena, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Emily L

August 22, 2023

5  out of  5
rating by Emily L
"Stacie and her crew are absolutely amazing to work with! They are always so helpful and offer competitive prices with no "run-around". I needed insurance for my home about a year ago and was lucky enough to stumble upon her Agency. Do yourself a favor, drop your other insurance and let Stacie take it over; you won't be disappointed! I'll never work with anyone else!"
We responded:
"Thank you so much for the kind words!! We love having you as a customer!"
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E H

August 8, 2023

5  out of  5
rating by E H
"Been topnotch since day one. Thank you all for everything."
We responded:
"Thank you so much!! We love having you as a customer! "
Profile photo of Camie Tillman

Camie Tillman

June 29, 2023

5  out of  5
rating by Camie Tillman
"I highly recommend getting life insurance here!!"
We responded:
"Camie, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Jessie Dixon

June 7, 2023

5  out of  5
rating by Jessie Dixon
"Stacie has helped me and been so nice to me. I appreciate it."
We responded:
"Wow, thank you for the five-star rating, Jessie! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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K Floyd

March 24, 2023

5  out of  5
rating by K Floyd
"We use this particular office because of the people and their willingness to help us determine our precise needs as per insurance. Very polite and cheerful...even on Mondays. Thank you all so much. Sammy and Karen floyd"
We responded:
"Thank you for your kind words! We love having you as a customer! "
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Karen Todd

March 24, 2023

5  out of  5
rating by Karen Todd
"Good folks, great service! Recommend highly!!!"
We responded:
"Thank you so much! We appreciate you! "
Profile photo of D Keith Yarbrough

D Keith Yarbrough

March 24, 2023

5  out of  5
rating by D Keith Yarbrough
"Always there for their clients when you need them."
We responded:
"Thank you so much for your review! We love serving the community of Waycross with all their insurance needs! "
Profile photo of Kayla Sherman

Kayla Sherman

February 14, 2023

5  out of  5
rating by Kayla Sherman
"She and her team take great care of her clients. She was sick at home and still answering all of my questions. You really need her as your Insurance Agent! You won't regret it!"
We responded:
"Kayla, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Brenda

January 17, 2023

5  out of  5
rating by Brenda
"Stacie saved lots of money on our insurance . She is very attentive and not pushy like others . Stacie supports her community on everything she does . I highly recommend her for all your insurance needs!"
We responded:
"Thank you for the wonderful review, Brenda! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"